Sun + Sea Towels

Every Half Shell order is packed and shipped with care from the East Coast 🌞🐚 We’re a small brand, which means every package is handled by real people who truly appreciate your support.

Processing + Shipping

Please allow 2–5 business days for your order to ship out. During launches, restocks, holidays, or busy seasons, things may take a little longer — but we promise we’re working as fast as we can.

Once your order ships, you’ll receive tracking information straight to your inbox so you can follow it all the way to your doorstep.

Shipping Costs

Shipping rates are calculated at checkout based on your location and order size. Customers are responsible for shipping costs.

A Few Things to Note

• Double check your shipping address before placing your order — we’re unable to reroute packages once they’ve been sent out.

• Once a package is in the carrier’s hands, delivery timing is unfortunately out of our control.

• If your order arrives damaged or gets lost along the way, reach out to us within 7 days of delivery confirmation and we’ll do our best to help.

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Thank You

Seriously — thank you for supporting Half Shell. Every order means the world to us and helps keep this little coastal dream growing 🤍

We hope you absolutely love your Half Shell pieces 🌞🐚 But if something isn’t quite right, we now offer returns within 15 days of purchase.

Return Eligibility

To be eligible for a return:

• Items must be unworn, unused, and in original condition

• Items must be returned within 15 days of purchase

• Original tags and packaging must be included when possible

Once your return is received and approved, your refund will be issued back to your original payment method.

Shipping Costs

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery at [your email] with photos of the item and packaging so we can make it right.

A Few Notes

• Sale items are final sale

• Shipping costs are non-refundable

• Returns that do not meet the above conditions may not be accepted

Please email us directly at bythehalfshell@gmail.com if you need help with an order. Please include your order number in the subject line. Thank you for supporting our small coastal brand — every order means more than you know 🤍